Are animals allowed on buses?
Guide dogs, hearing dogs, and assistance animals with appropriate accreditation to travel for free on all services. Small animals can travel in suitable containers on public buses. Animals are not allowed on V/Line coaches, including rail replacement buses, unless they have an Assistance Animal Pass or interstate assistance animal accreditation.
For more information visit the PTV website.
Can I bring my bike on the bus?
Only folding bikes that meet certain criteria can be travel on public buses. To travel on public transport with a folded bike, your bike must not exceed 82cm long x 69cm high x 39cm wide or have wheel rims of more than 51cm in diameter. Folding bikes cannot be stored in overhead luggage or parcel racks and must not obstruct walkways. Conventional bikes cannot be carried on buses.
For more information visit the PTV website.
How much does it cost / How do I pay for Latrobe Valley intertown buses?
If you’re you plan to travel on a regional town bus you’ll need a myki Pass.
- For more information on traveling with a myki, visit: https://www.ptv.vic.gov.au/tickets/myki/
- For up to date regional fares: https://www.ptv.vic.gov.au/tickets/fares/regional-fares/
Are your buses wheelchair accessible?
Passengers using a mobility aid can access most Latrobe Valley Bus Lines buses given the mobility aid meets the specifications on PTV’s website: Mobility aid specifications.
Some buses can be lowered by the driver so they are closer to the kerb. If needed, the bus driver can also lower a ramp to help passengers board the bus. Please let the driver know if you require assistance boarding the bus.
I’ve lost something on one of your buses. How do I get it back?
Please understand that drivers may not be able to search for lost items until the have returned to the depot. Items collected by our staff are transferred to a centralised location every 1-2 business days and are held for a period of 60 days. Lost property enquiries can be made by completing the Lost Property form on our website or contacting our Administration Office. To assist us in locating your item, please provide as much information as possible, including the route, direction, and time you traveled on the service. Collection is by appointment only at our administration office.
Do you have mini-buses available for hire?
Sorry, we do not have mini-buses available for charter services. Our charter buses are licensed to carry 57 passengers.
Who do I contact about advertising on your buses?
For all advertising enquiries please contact GoTransit on 1300 468 726. For more information please visit their website www.gotransit.com.au